Have a Question?
The best way to get an answer to general questions, including order status, credits, and website help is directly with our friendly customer support team via phone at 972-484-2237 (Dallas) or 713-534-1189 (Houston) Monday – Friday 9:00 am – 5:30 pm CT or Contact us.
We Are wholesale only, must have sales tax, $100 minimum and 3 piece minimum in store, online orders are only sold by cases.
How do I create an account?
3) Enter your email address and fill out the information.
Then simply follow the prompts to complete setting up your account.
Do we do returns or refunds?
No
Where do 4 Aces Import ship?
We offer local, statewide, national and international shipping. Delivery fees DO apply. Please contact us if you have any questions.
When will my order be shipped?
Most orders ship within 24 to 48 hours after a payment is received, if the order is received by 12:30 EST. Orders after that time are considered the next day.
I created an account, why did it got disapproved?
If your account got disapproved, make sure you uploaded the correct documents to website.
I can’t make an order, what am I doing wrong?
Online accounts have a minimum order of $1,500, If you have a lower amount, you won’t be able to place one.
Why can’t I log in to my account?
If you tried to log in 10 or more times, you will have to reset your password. Please contact us if you keep having any issues.
Does 4 Aces have a catalogue?
Unfortunately No, with so many new items it is hard to keep a catalogue up to date. That’s is why all of our items are on the website.